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Mamelodi Zone 1-3 - INC-000034582

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Vumatel is currently experiencing the following issue: 

 

Start Date & Time: 11/09/2026 @ 13:10

Affected Area/s: Mamelodi Zone 1-3 

Impact: Customers may experience no connectivity. 

 

Vumatel technicians are currently investigating. There is no ETR at the moment. 

Update (20/09/2026 14:21):  

 Vumatel confirmed that this outage was resolved on 18/09/2026 15:22. Please restart your devices and contact our Support Team should you still experience connection issues. 

 

Update (18/09/2026 @ 08:31):

Vumatel technicians are attending the remaining fallout cases, next update will be shared at 11:30  

 

Update (18/09/2026 @ 06:25):

Vumatel technicians will commence with the necessary repairs upon arrival onsite. Further updates will be provided as the work progresses.  

 

Update (17/09/2026 @19:30):

Incident has been placed on hold team will continue in the morning at 8am with repairs

 

Update (17/09/2026 @18:27):

Vumatel technicians are attending to the services that remain down
Next update will be provided at 20:00

 

Update (17/09/2026 @ 15:09):

Vumatel technicians are attending to the services that remain down
Next update will be provided at 18:00

 

Update (17/09/2026 @ 09:35):

Vumatel technicians are attending to the services that remain down
Next update will be provided at 13:30  

 

Update (17/09/2026 @ 09:00):

Vumatel is following up with the technicians on the progress of the fault and will share progressive feedback as soon as possible.  

 

Update (17/09/2026 @ 07:06):

Vumatel technicians will continue with repairs this morning  

 

Update (16/09/2026 @ 21:51):

Incident has been placed on hold team will continue in the morning.  

 

Update (16/09/2026 @18:11):

Vumatel technicians are currently attending to the services that remain down. The next update will be provided at 21:00

 

Update (16/09/2026 @ 14:31):

Vumatel technicians are currently attending to the services that remain down Next update will be provided at 18;00  

 

Update (16/09/2026 @ 10:12):

Vumatel technicians are attending to the services that remain down.
Next update will be provided at 14:00  

 

Update (16/09/2026 @ 07:22):

Vumatel technicians will continue with repairs this morning  

 

Update (15/09/2026 @ 15:23):

Vumatel technicians are attending to the services that remain down.

 

Update (11/09/2026 @ 14:07):

Repairs on hold due to safety reasons.

 

#MamelodiZone1-3 #Vumatel #Outage 


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