Link layer is currently experiencing the following issue:
Start Date & Time: 21/07/2025 @ 15:47
Affected Area/s: Maidstone
Impact: Customers may experience no connectivity.
Link layer technicians are currently investigating. There is no ETR at the moment.
Update (24/07/2025 10:23):
Please restart your devices and contact our Support Team should you still experience connection issues.
Update (21/07/2025 @ 20:05):
Please note that DFA link is down and the civil and fibre works are underway. We will continue to keep you updated
Update (21/07/2025 @ 19:28):
Please note that this has been escalated to the regional technicians to assist urgently with the incident. More updates to follow.
Update (21/07/2025 @ 17:11):
Please note that our upstream provider is currently investigating the matter. As soon as further information is available we will provide an update.
#AffectedArea #LinkLayer #Outage
