Vumatel is currently experiencing the following issue:
Start Date & Time: 12/08/2025 @ 10:25
Affected Area/s: Madadeni Zone 1; Pioneer Park; Newcastle Central
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (12/08/2025 @14:00):
Vumatel confirmed that this outage was resolved on 12/08/2025 @14:00. Please restart your devices and contact our Support Team should you still experience connection issues
Update (12/08/2025 @13:00):
Floating is ongoing. Technicians have started the prepping of the joints for splicing
Update (12/08/2025 @12:10):
Contractors is on site and floating of the new cable will start shortly.
Update (12/08/2025 @11:36):
The vendor has located teh fibre disconnect and the teams are busy on site assessing the damage. Further updates will be provided as soon as the vendor has completed the assessment.
Update (12/08/2025 @ 10:39):
The vendor has been made aware of the fault and teams have been dispatched for investigation. Further updates will be provided as soon as the team arrive on site.
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