Vumatel is currently experiencing the following issue:
Start Date & Time: 23/05/2025 @11:48
Affected Area/s: Madadeni Zone 1
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (23/05/2025 @14:40):
Vumatel confirmed that this outage was resolved on 23/05/2025 @14:40. Please restart your devices and contact our Support Team should you still experience connection issues
Update (23/05/2025 @13:40):
Team has found the point of break where backhaul cable is cut off
Update (23/05/2025 @23:23):
Technicians have tested Full distance from Madadeni to Ferrum pop which is 15.555KM and they have discovered Fiber disconnected at 11.073 KM
Update (23/05/2025 @23:23):
Technicians are on site localizing the fault
Update (23/05/2025 @11:43):
Technicians en-route to check, ETA 20 min
#MadadeniZone1 #Vumatel #Outage
