Vumatel is currently experiencing the following issue:
Start Date & Time: 03/07/2025 @ 01:46
Affected Area/s: Madadeni Zone 1
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (03/07/2025 @ 10:55):
Vumatel confirmed that this outage was resolved on 03/07/2025 @ 10:55 Please restart your devices and contact our Support Team should you still experience connection issues
Update (03/07/2025 @ 10:08):
Technicians have started with splicing
Update (03/07/2025 @ 09:07):
Technicians are preparing the joints for splicing
Update (03/07/2025 @ 08:04):
Technicians are now stringing the cable
Update (03/07/2025 @ 07:04):
Thieves attempted to steal electrical cables by cutting a street light pole, inadvertently damaging our cables in the process. Techs are en route to acquire replacement stock.
Update (03/07/2025 @ 06:47):
Technicians are on site localising the fault
Update 03/07/2025 @ 06:37
Technicians have been dispatched to localise the fault.
Update 03/07/2025 @ 02:06
The team is scheduled to commence the investigation in the morning.
#MadadeniZone1 #Vumatel #Outage