Vumatel is currently experiencing the following issue:
Start Date & Time: 07/08/2026 08:42
Affected Area/s: Macassar Zone 1 - Cape Town
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (09/08/2026 @ 07:49):
Vumatel confirmed that this outage was resolved on 08/08/2026 @ 16:52. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (08/08/2026 @ 15:25):
Vumatel technicians are attending to the services that remain down
Next update will be provided at 17:30
Update (08/08/2026 @ 13:36):
Vumatel technicians are attending to the services that remain down. 50% of clients have already restored.
Update: 08/08/2026 @09:51
Vumatel technicians are attending to the services that remain down. Next update:13h00.
Update: 08/08/2026 @08:38
Vumatel teams are on route to site to work on the remaining services that are still down.
Update: 07/08/2026 @ 19:31
Repair has been placed on hold due to safety reasons, technicians will resume with troubleshooting the remaining fall outs first thing tomorrow morning.
Update: 07/08/2026 @ 18:51
Splicing at 90% progress - Testing of the link status is in progress
Update: 07/08/2026 17:28
Splicing in progress - 288F feeder cable splicing complete. Route cables splicing in progress
Update: 07/08/2026 13:50
Vumate; technicians are preparing the joints for splicing. 1/2 - way splitters being prepped first. 30% 288 feeder cable is finished prepping. 24f link cable still needs to be prepped.
Update: 07/08/2026 12:07
Vumatel technicians are preparing the joints for splicing.
288 feeder and 24 f prep work has started
#MacassarZone1 #Vumatel #Outage
