Vumatel is currently experiencing the following issue:
Start Date & Time: 05/08/2025 @ 18:19
Affected Area/s:Macassar Zone 1, Cape Town
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update 07/08/2025 @ 09:53
Technicians are actively attending to the services that remain down, further updates will be provided at 12:00
Update (08/08/2025 @ 11:32):
Vumatel confirmed that this outage was resolved on 08/08/2025 @ 11:32. Please restart your devices and contact our Support Team should you still experience connection issues.
Update 07/08/2025 @ 08:33
Technicians have started splicing
Update 07/08/2025 @ 07:15
Technicians will attend to the services that remain down this morning.
Update 06/08/2025 @ 18:43
Repairs on hold due to safety reasons. The area is getting very unsafe at the moment. Repairs will continue tomorrow morning.
Update (06/08/2025 @ 18:16):
Remaining down services are being attended to. . More updates to follow.
Update (06/08/2025 @ 17:33):
Splicing has been completed. The remaining cases are being tested. . More updates to follow.
Update 06/08/2025 @ 16:26
Splicing has started, first tube is done.
Update 06/08/2025 @ 15:20
Technicians are still preparing the joints for splicing: they are on the last 2 24f tubes left to prep then splice work will start.
Update 06/08/2025 @ 14:22
Technicians are still preparing the joints for splicing.
Update 06/08/2025 @ 13:05
Technicians are preparing the joints for splicing.
Update 06/08/2025 @ 12:12
Technicians are pulling slack on 288 feeder and 24f link cable.
Update 06/08/2025 @ 11:09
Technicians are on site busy retrieving slack.
Update 06/08/2025 @ 10:01
Civil team has arrived, and work has commenced. Civils team is busy removing the damaged manhole to replace with new one before fiber work can continue
Update 06/08/2025 @ 08:52
Technicians are on site busy pulling slack
#CapeTown #Vumatel #Outage
