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Loren Park - INC-000014577

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Vumatel is currently experiencing the following issue:

 

Start Date & Time: 25/05/2025 18:19

Affected Area/s: Loren Park

Impact: Customers may experience slow connectivity.

 

Vumatel technicians are currently investigating. There is no ETR at the moment.

 

Update (27/05/2025 07:48):

Vumatel confirmed that this outage was resolved on 26/05/2025 17:36. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.

 

Update: 26/05/2025 06:02

update from Vendor: Switched the tunnel, can the client monitor stability
 

 

Update: 25/05/2025 20:15

Updates requested from teams, awaiting feedback

 

Update: 25/05/2025 18:20

Incident escalated to vendor engineers for investigation

 

#LorenPark #Vumatel #Outage


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