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National: Intermittent Connectivity

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Cool Ideas has picked up the following  issue:

Start Date & Time:03/07/2023 @ 18:00pm
Fibre Provider/s: Multiple FNO's
Affected Area/s: National

Impact: Customers will experience Intermittent connection between regions and internationally.

Latest Update @06/07/2023 @10:15: This issue has been resolved. Please restart your fibre devices and log a ticket with our Support team should you continue to experience issues. Thank you for your patience.

#National #MultipleFNOs #Outage



Update @05/07/2023@15:50pm:Core team has reported stability at the moment. The network is still being monitored closely to ensure stability.
Update @05/07/2023@14:12pm: There was another spike in latency and loss this morning the core team is working to stabilize.
Update 05/07/2023@10:20am: Our core team has picked up more loss, Clients will experience intermittent connectivity between regions and internationally.
Update: 04/07/2023@23:20pm: Issue has been mitigated and our core team is monitoring.
Update: 04/07/2023@22:20pm: We are observing some loss/Latency spikes again, our team is Investigating.
Update: 04/07/2023@17:16pm: Issue has been mitigated and our core team is monitoring.
Update: 03/07/2023@23:30pm: Loss/latency spikes observed has subsided, we are monitoring.

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