There was a problem loading the comments.

Lenasia South

Support Portal  »  Fibre  »  Viewing Article

  Print

Evotel is currently experiencing the following issue:

 

Start Date & Time: 05/09/2025 @ 08:34

Affected Area/s: Lenasia South 

Impact: Customers may experience no connectivity.

 

Evotel technicians are currently investigating. There is no ETR at the moment.

 

Update (07/09/2025 08:58:

Evotel confirmed that this outage was resolved on 07/09/2025 08:04. Please restart your devices and contact our Support Team should you still experience connection issues.

 

Update: 06/09/2025 13:32

Our team is still on site completing feeder splicing to ensure connectivity is being restored and affected lines are up and running soon. We appreciate your patience as the team works on finishing with the repairs.

 

Update: 06/09/2025 10:34

Our technical team is currently on site and preparing to begin splicing. We're working to restore services as soon as possible. Thank you for your patience 

 

Update: 06/09/2025 07:16

Our team is back on site this morning and actively working on tracing the cable to identify the issue. Restoring connectivity for all affected clients remains our top priority. We appreciate your patience and will provide updates as progress continues.

 

Update (05/09/2025 @ 19:54):

Our technicians are currently on-site, actively tracing the fibre to identify the affected area. Once the fault has been located, restoration efforts will begin immediately. We appreciate your patience and understanding.

Next update: 8AM 

 

Update (05/09/2025 @ 17:07):

Our technicians are currently on-site, actively tracing the fibre to identify the affected area. Once the fault has been located, restoration efforts will begin immediately. We appreciate your patience and understanding.

Next update: 8pm 

 

Update 05/09/2025 @11:53

Evotel technicians are currently on-site, actively tracing the fibre to identify the affected area. 

Once the fault has been located, restoration efforts will begin immediately. We appreciate your patience and understanding.

 Next update: 5pm 

 

Update 05/09/2025 @ 10:53

Our technicians are currently on-site, actively tracing the fibre to identify the affected area. Once the fault has been located, restoration efforts will begin immediately. We appreciate your patience and understanding.

Next update: 2PM 

 

Update 05/09/2025 @ 08:34

We are aware of the cable break in the area. Technicians are on site, working to restore connection. We appreciate your patience during this downtime. Delays to restoration will be communicated.

Next update: 11AM

 

#LenasiaSouth #Evotel #Outage


Share via

Related Articles

© Cool Ideas