Update: 14/08/2021 13:34 - Services have been restored.
If you are still experiencing issues with your connection, please be
sure to log this with our Cool Support Desk on 010-593-2665 or log a
ticket
here
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Cool Ideas has picked up the following unconfirmed issue:
Date: 17/08/2021 @ 10:00
Suspected area/s affected: Lenasia
Fibre Networks affected: Openserve
Suspect Impact: Customers on the above Fibre lines in the above areas will experience intermittent to no connectivity.
Cool Ideas network engineers are currently investigating. There currently no ETR.
