Update Fri 2020/12/18 09:38: We have have confirmed that the below issue has been resolved.
If you are still experiencing issues with your connection, please be sure to log this with our Cool Support Desk on 010-593-2665 or log a ticket
here.
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Openserve have confirmed the following outage.
Date: Tue 2020/12/15 12:12
Area: Lenasia
Impact : No connectivity
Technicians have been dispatched, no ETA is available currently.