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Lavender Hill & Seawinds - INC-000030734

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Vumatel is currently experiencing the following issue:  

 

Start Date & Time: 11/05/2026 @ 11: 40 

Affected Area:  Lavender Hill & Seawinds

Impact: Customers may experience no connectivity. 

 

Vumatel technicians are currently investigating. There is no ETR at the moment. 

Update (15/05/2026 10:44):  

 Vumatel confirmed that this outage was resolved on 13/05/2026 14:40. Please restart your devices and contact our Support Team should you still experience connection issues. 

 
Update (13/05/2026 @ 12:06):  
Vumatel Techs are unable to locate the root cause of the break.... A plan of action was put into place to do a temp fix to get clients reconnected.

Update (13
/05/2026 @ 10:27):
 
Vumatel Teams still trying to localize the fault

Update (13/05/2026 @ 09:17):  
Vumatel Civils teams beginning with trench work now to expose and isolate the damaged link cable

Update (13/05/2026 @ 08:10):  
Vumatel Technicians and civils teams on route ETA 30mins

Update (12/05/2026 @ 15:46):  
Vumatel has advised that repairs deferred to tomorrow due to weather

Update (11/05/2026 @ 12:32):  
Vumatel has advised that Repairs on hold due to adverse weather conditions

 

#LavenderHill#Seawinds#Vumatel #Outage 


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