DNatel is currently experiencing the following issue:
Start Date & Time: 04/10/2025 @ 18:23
Affected Area/s: Laudate Manor, Furrow Road, Featherbrooke, West Rand
Impact: Customers may experience no connectivity.
DNatel technicians are currently investigating. There is no ETR at the moment.
Update (05/10/2025 @ 12:05):
DNATel confirmed that this outage was resolved on 05/10/2025 @ 12:05. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (05/10/2025 @ 09:08):
DNATel team is on site and has started with repairs. There is currently no estimated time for restoration. We will provide an update once the work is completed . More updates to follow.
Update (04/10/2025 @ 18:23):
The disruption is due to third-party damage that occurred outside the estate.Repair teams are scheduled to begin work tomorrow, 5th October.. More updates to follow.
#AffectedArea #DNatel #Outage
