Vumatel is currently experiencing the following issue:
Start Date & Time: 03/03/2025 @ 07:58
Affected Area/s: Lansdowne & Kenwyn Cape Town
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (04/03/2025 00:33):
Vumatel confirmed that this outage was resolved on 04/03/2025 00:33. Please restart your devices and contact our Support Team should you still experience connection issues.
Update: 03/03/2025 23:05
Technicians are still busy with repairs
Update: 03/03/2025 21:47
Technicians are now busy installing the outside unit
Update: 03/03/2025 20:86
Teams are on site currently installing the new aircon. Further updates will be provided as soon as possible
Update: 03/03/2025 18:59
They are busy removing old unit and preparing to install new unit.
Update: 03/03/2025 18:17
Indoor aircon unit pc board burnt out. Teams are busy sourcing a replacement.
Update: 03/03/2025 17:29
The access switch has been replaced and restored. Services may be intermittent due to high temperature in the pop. Technicians are working to replace the faulty aircon.
Update: 03/03/2025 17:07
Technicians are still onsite working on repairs
Update: (03/03/2025 @ 15:52)
Technicians have replaced the switch. The switch is currently being configured by vendor engineers.
Update: (03/03/2025 @14:50)
Repairs in progress - Technicians are onsite replacing the cable.
Update: (03/03/2025 @14:12)
Technicians are currently collecting a new replacement switch. Further updates will be provided as soon as possible.
Update (03/03/2025 @12:16):
Teams are still troubleshooting
Landsdown-kenwyn-a5
Update (03/03/2025 @12:16):
The POP has restored, cables installed. Technician is still currently troubleshooting a faulty switch and replacing a faulty aircon
Update (03/03/2025 @ 10:13)
The electrician is busy replacing the power cables
Update (03/03/2025 @ 09:06)
The POP currently doesn't have power and a electrician has been contacted to resolve the issue.
#Lansdowne #Kenwyn #CapeTown #Vumatel #Outage
