Update Tue 2020/09/01 15:51: Frogfoot has confirmed that the below issue has been resolved.
If you are still experiencing issues with your connection, please be sure to log this with our Cool Support Desk on 010-593-2665 or log a ticket
here.
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Update Tue 2020/09/01 10:01: Octotel Engineers are on site to repair the damaged cable underground.
Octotel is working to restore connectivity in the area as a matter of urgency. Eta: To be restored by 14:00pm today. Further feedback will be provided on the progress of the repair.
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Octotel is currently experiencing the following outage: Date: Mon 2020/08/31 13:08Area/s: Lakeside/Diep River Roads affected:
- Myburgh Road
- Boundary Road
- Avon Road
- Thornton Road
- Greenwich Road
- Severn Road
Impact: Intermittent to no connectivity.
Octotel technicians are working on it issue
. There is currently no ETR.