Octotel is currently experiencing the following issue:
Start Date & Time: 26/09/2026 @ 10:26
Affected Area/s: Lakeside
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update (26/09/2026 @ 19:28):
Octotel confirmed that this outage was resolved on 26/09/2026 @ 19:28. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (26/09/2026 @ 18:31):
Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.
ETR for complete restoration: +-2 hours
Update (26/09/2026 @ 17:33):
Octotel engineers have commenced with the fibre resplicing to restore connectivity to those affected customers.
ETR for complete restoration: +-3 hours
Update (26/09/2026 @ 16:30):
Octotel engineers are still in progress with repairs to restore connectivity to those affected customers.
ETR for complete restoration: To be confirmed
Update (26/09/2026 @ 15:42):
Octotel engineers have commenced with the fibre repairs to restore connectivity to those affected customers.
ETR for complete restoration: to be confirmed.
Update (26/09/2026 @ 14:29):
Octotel's engineers are currently on-site, preparing to begin repairs to the damaged infrastructure.
We'll provide an estimated ETR for the full restoration process once the repairs are underway.
Update (26/09/2026 @ 11:52):
Octotel's engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.
Affected areas:
Roads Affected:
#Lakeside #Octotel #Outage
