Evotel is currently experiencing the following issue:
Start Date & Time: 28/10/2026 @12:32
Affected Area/s: Ladysmith
Impact: Customers may experience no connectivity.
Evotel technicians are currently investigating. There is no ETR at the moment. Next update: 14:00
Update(28/10/2026 @09:57)
Service has been restored.
Update (28/10/2026 @ 17:01):
Evotel technical team remains onsite continuing with restoration efforts following the fibre cable damage caused by road construction work in the area.
The team is currently working to install the replacement fibre cable across the main road. This process is still underway, and the team is making every effort to complete the installation so that the necessary repairs can proceed.
Next update: 20:00
Update (28/10/2026 @14:08):
The network disruption has been linked to damage to one of the fibre cables caused by road construction work.
Evotel technical team has assessed the damage and can confirm that the damaged cable needs to be replaced across the main road.
This is a complex repair and will require additional time to complete before services can be restored.
Evotel team is gathering the necessary resources to carry out the repairs. Next update: 17:00
#Ladysmith #Evotel #Outage
