Evotel is currently experiencing the following issue:
Start Date & Time: 08/04/2026 @ 19:32
Affected Area: Ladysmith
Impact: Customers may experience no connectivity.
Evotel technicians are currently investigating. There is no ETR at the moment.
Update (11/04/2026 @ 07:57):
Evotel confirmed that this outage was resolved on 11/04/2026 @ 07:57. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (10/04/2026 @10:54):
Service recovery is currently underway and affected lines within the area are being brought back online gradually. Evotel teams are actively running configurations to ensure a smooth and stable return to full connectivity.
They appreciate your patience and understanding during this time and remain committed to completing the process as efficiently as possible.
Further updates will be shared as progress continues. Next update: 2PM
Update (09/04/2026 @ 20:09):
The majority of clients have been restored. Our team is continuing repair work. Thank you for your patience during this downtime.
Next update: 8AM or sooner.
Update (09/04/2026 @ 16:40):
Repair efforts are still in progress across the impacted areas. Evotel's team remains on site and working with urgency to bring all services back online as soon as possible. They are mindful of the inconvenience caused and are grateful for your continued support and understanding during this time. Please note that the situation is receiving close attention with restoring full connectivity as the primary objective. More information will be provided as developments unfold.
Next update: 20:00
Update (09/04/2026 @13:56):
Repair work at these locations are ongoing. Evotel technical teams a Service recovery is currently underway and affected lines within the area are being brought back online gradually. Our teams are e fully committed and making every effort to reinstate services as quickly as they can.
They recognise the disruption this may create and truly value your patience and cooperation during this period.
Please rest assured that the matter is being carefully overseen, with complete restoration as our top priority. Additional updates will be shared again soon.
Update (09/04/2026 @ 10:50):
Our team is currently on site carrying out essential repair work. This includes pulling the required cabling and preparing one end of the connection to support the restoration process. These steps are part of our ongoing efforts to ensure a stable and reliable service. We appreciate your patience and understanding while this work is being completed. Further updates will be shared as progress continues.
Next update: 14:00
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