Evotel is currently experiencing the following issue:
Start Date & Time: 07/07/2025 @ 08:38
Affected Area/s: Ladysmith
Impact: Customers may experience no connectivity.
Evotel technicians are currently investigating. There is no ETR at the moment.
Update (08/07/2025 @ 06:53):
Evotel confirmed that this outage was resolved on 07/07/2025 @ 20:01. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (07/07/2025 @17:09):
Technicians are still on site working at restoring connection to the area. Evotel sincerely apologise for the inconvenience this has caused.
Next update: 20:00
Update (07/07/2025 @ 10:57):
Technicians have located the damaged cables responsible for the service disruption and have begun repairs to replace and restore connectivity. We are working diligently and hope to have service fully restored for all affected clients today.
Update (07/07/2025 @ 08:56):
We are aware of the service disruption affecting your region. Technicians have been dispatched and investigate and restore your connection.
Next Update: 11:00
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