Evotel is currently experiencing the following issue:
Start Date & Time: 29/06/2025 @ 10:25
Affected Area/s: Ladysmith
Impact: Customers may experience no connectivity.
Evotel technicians are currently investigating. There is no ETR at the moment.
Update (01/06/2025 @ 18:45):
Evotel confirmed that this outage was resolved on 01/06/2025 @ 18:45. Please restart your devices and contact our Support Team should you still experience connection issues.
Update: 01/07/2025 16:51
Our technicians are continuing to work street by street to identify and repair the damage. We encountered challengers, however we wish to have all affected clients reconnect today.
Update: 01/07/2025 13:59
Our technicians are continuing to work street by street to identify and repair the damage. We remain on track to have all affected clients reconnected by the end of the day.
Update: 01/06/2025 10:33
Technicians are going street to street to trace the damage and repair it. We hope to restore connection soon.
Next update: 2pm
Update: 30/06/2025 20:05
Technicians are back on site to complete the repair. We hope to restore connection soon. Next update: 11am
Update: 30/06/2025 20:05
Technicians are still working on repairing the damaged cable to ensure all clients are restored. All efforts are being made to restore connection, and service will be fully restored once all issues have been addressed.
Update: 30/06/2025 16:47
Technicians are working on repairing the damaged cable to ensure all clients are restored. We will keep the community updated with the progress on site.
Update: 30/06/2025 13:51
Clients are gradually restoring as technicians work on the repair on site. We are still on schedule to restore all affected clients by the end of today.
Update: 30/06/2025 10:53
Clients are gradually restoring as technicians work on the repair on site and we hope to restore all affected clients by the end of today.
Update: 30/06/2025 08:02
The technicians have returned back to site this morning to continue with repairs.
Update: 29/06/2025 19:56
Splicing is in progress and we hope to restore connection soon.
Update: 29/06/2025 16:58
Technicians have identified the fault and repairs are in progress. We will keep the community updated.
Update: 29/06/2025 14:03
Technicians have identified the fault and repairs are in progress. We will keep the community updated.
#Ladysmith #Evotel #Outage
