Cool Ideas is currently experiencing the following issue:
Start Date & Time: 16/06/2025 12:00
Fibre Provider/s: Linklayer
Affected Area/s: KZN
Impact: Customers may experience intermittent to no connectivity.
Cool Ideas technicians are currently investigating. There is no ETR at the moment.
Update (16/06/2025@ 14:03):
Cool Ideas Engineers have identified the issue, No ETR.
Update (16/06/2025@ 14:20):
Issue has been resolved. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
#KZN #Linklayer #Outage
