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KZN

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Cool Ideas is currently experiencing the following issue:

 

Start Date & Time: 16/06/2025 12:00

Fibre Provider/s: Linklayer 

Affected Area/s: KZN

 

Impact: Customers may experience intermittent to no connectivity.

 

Cool Ideas technicians are currently investigating. There is no ETR at the moment.

 

Update (16/06/2025@ 14:03):

Cool Ideas Engineers have identified the issue, No ETR.

 

Update (16/06/2025@ 14:20):

Issue has been resolved. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.

 

#KZN #Linklayer #Outage


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