Cool Ideas has picked up the following suspected issue:
Start Date & Time: 01/10/2025 @10:28
Fibre Provider/s: Metro Fibre
Affected Area/s: Riverside, Paulshof, Lone hill, Sunnignhill, Fourways, Midrand, Rivonia
Impact: Customers may experience no connectivity.
Update (03/10/2025 @ 09:20):
Metro fibre confirmed that this outage was resolved on 03/10/2025 @ 09:20. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Cool Ideas and Metro Fibre technicians are currently investigating. There is no ETR at the moment.
#Riverside #Paulshof #Lone hill #Sunnignhill #Fourways, Midrand, Rivonia #Sandton #Outage