Open Fibre is currently experiencing the following issue:
Start Date & Time: 13/05/2026 @ 09:59
Affected Area/s: Kwena Square
Impact: Customers may experience no connectivity.
Open Fibre technicians are currently investigating. There is no ETR at the moment.
Openfibre confirmed that this outage was resolved on 14/05/2026 @ 09:45. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update: 14/05/2026 08:44
Kindly note our upstream providers Openfibre technician have tested and found a fibre disconnection, teams are currently onsite and starting to localize. Once further updates are shared we will advise you.
#KwenaSquare #OpenFibre #Outage
