Update 25/3/2020 @ 12:30: Cool Ideas can confirm that the below issue has been resolved.
If you are still experiencing issues with your connection, please be sure to log this with our Cool Support Desk on 010-593-2665 or log a ticket here
Cool Ideas is currently experiencing the following outage:
Area/s: Kwazulu-Natal (KZN)
Impact: Cool Ideas customers in Kwazulu-Natal will experience no connectivity due to a national long distance cable break.
Our Cool techs and engineers are currently investigating.
There currently no ETR.