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Kwa Nobuhle Zone 1 - INC-000022416

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Vumatel is currently experiencing the following issue:  

 

Start Date & Time: 26/08/2025 @ 16:33 

Affected Area: Kwa Nobuhle Zone 1

Impact: Customers may experience no/slow/intermittent connectivity. 

 

Vumatel technicians are currently investigating. There is no ETR at the moment.

 

Update (29/08/2025 @ 17:27):

 Technicians have found a secondary break and they are busy with repairs.Next update will be provided at 19:30 . More updates to follow.

 

Update (29/08/2025 @ 12:00):

 Technicians are still working on the remaining fallouts cases, further updates to be communicated at 17h00  

 

Update (29/08/2025 @ 08:29):

 Technicians are now onsite working on the remaining fallouts .Further updates will be provided at 12:00PM .

 

Update (29/08/2025 @ 07:27):

 Technicians are enroute to attend to the fallout cases remaining  

 

Update (28/08/2025 @ 21:26):

 Technicians will attend to the services that remain down tomorrow morning.  

 

Update (28/08/2025 @ 20:54):

 Splicing has been completed, and testing of tickets is in progress  

 

Update (28/08/2025 @ 19:29):

 Link Cable 1: 100% prepared, 90% spliced
Link Cable 2: 100% prepared, 90% spliced

Side A
288F - completed

Side A
(144F Cable): completed

Side B
288F - Cable: Fully prepared, 100% spliced
144F Cable: Fully prepared, 100% spliced
 . More updates to follow.

 

Update (28/08/2025 @ 18:16):

 Link Cable 1: 100% prepared, 80% spliced
Link Cable 2: 100% prepared, 80% spliced

Side A
288F - completed

Side A (144F Cable): completed

Side B
288F - Cable: Fully prepared, 100% spliced
144F Cable: Fully prepared, 70% spliced
. More updates to follow.

 

Update (28/08/2025 @ 17:24):

 Link Cable 1: 100% prepared, 75% spliced
Link Cable 2: 100% prepared, 75% spliced

Side A
288F - completed

Side A (144F Cable): completed

Side B
288F - Cable: Fully prepared, 100% spliced
144F Cable: Fully prepared, 50% spliced
. More updates to follow.

 

Update (28/08/2025 @ 16:19):

 Link Cable 1: 100% prepared, 50% spliced
Link Cable 2: 100% prepared, 60% spliced
Side A
288F - completed
Side A (144F Cable): Fully prepared, 100% spliced
Side B
288F - Cable: Fully prepared, 100% spliced
144F Cable: 40% spliced  

 

Update (28/08/2025 @ 15:09):

 Link Cable 1: 100% prepared, 50% spliced
Link Cable 2: 100% prepared, 60% spliced
Side A (144F Cable): Fully prepared, 90% spliced
Side B
288F Cable: Fully prepared, 100% spliced
144F Cable: Fully prepared, 40% spliced  

 

Update (28/08/2025 @ 13:54):

Link Cable 1: 50% prepared, 50% spliced 
Link Cable 2: 50% prepared, 60% spliced
Side A (144F Cable): Fully prepared, 40% spliced
Side B
288F Cable: Fully prepared, 95% spliced
144F Cable: Fully prepared, 40% spliced  

 

Update (28/08/2025 @ 12:52):

 Link Cables 1 & 2:
Both are at 50% completion for preparation and splicing.
Side A (144F Cable):
Preparation complete, splicing at 40%.
Side B:
288F Cable: Preparation complete, splicing at 90%.
144F Cable: Preparation complete, splicing at 40%.  

 

Update (28/08/2025 @ 12:02):

 Civils are complete.
Link Cables 1 & 2 are at 50% for both preparation and splicing.
On Side A, 144F cable splicing is at 30%.
On Side B, 288F cable splicing is at 75%, and 144F cable splicing is at 40%.
All cables have completed preparation  

 

Update (28/08/2025 @ 11:03):

 Civils are 95% complete.
Link Cables 1 & 2: 50% prepared and spliced.
Side A: 144F cable fully prepared, splicing at 20%.
Side B: 288F cable splicing at 75%, 144F cable splicing at 30% — both fully prepared.  

 

Update (28/08/2025 @ 10:14):

 Link Cables 1 & 2: 50% preparation and 50% splicing completed.
Side A:
288F cable fully completed.
144F cable preparation done; splicing at 15%.
Side B:
288F cable preparation done; splicing at 65%.
144F cable preparation done; splicing at 30%.  

 

Update (28/08/2025 @ 09:12):

 Side A:
288F cable fully completed (100% prep & splicing).
144F cable preparation complete; splicing at 5%.

Side B:
288F cable fully prepared; splicing at 60%.
144F cable fully prepared; splicing at 30%  

 

Update (28/08/2025 @ 09:12):

 Civils are 90% complete.
Link Cables 1 & 2: Both at 50% for preparation and splicing.  

 

Update (28/08/2025 @ 08:02):

 The team has arrived onsite and will proceed with the repairs.  

 

Update (27/08/2025 @ 22:01):

 Repair has been placed on hold for the day.
Teams will resume tomorrow morning.

 

Update (27/08/2025 @ 20:28):

 Side B
288F - Cable 
Preparation - 100%
Splicing - 40%
144F Cable
Preparation - 100%
Splicing - 30%  

 

Update (27/08/2025 @ 19:04):

 Civils - 90%
Link Cable 1
Preparation - 50%
Splicing - 50%
Link Cable 2
Preparation - 50%
Splicing - 50%

Side A
288F - Cable
Preparation - 100%
Splicing - 80%
144F Cable
Preparation - 100%
Splicing - 0%
. More updates to follow.

 

Update (27/08/2025 @ 17:33):

 Civils - 90%
Link Cable 1
Preparation - 50%
Splicing - 50%
Link Cable 2
Preparation - 50%
Splicing - 50%

Side A
288F - Cable
Preparation - 90%
Splicing - 75%
144F Cable
Preparation - 100%
Splicing - 0%
 . More updates to follow.

 

Update (27/08/2025 @ 16:29)

 Side B
288F - Cable
Preparation - 50%
Splicing - 0%
144F Cable
Preparation - 70%
Splicing - 0%  

 

Update (27/08/2025 @ 16:29)

 Civils - 90%
Link Cable 1
Preparation - 50%
Splicing - 50%
Link Cable 2
Preparation - 50%
Splicing - 50%

Side A
288F - Cable
Preparation - 90%
Splicing - 60%
144F Cable
Preparation - 90%
Splicing - 0%  

 

Update (27/08/2025 @ 15:32)

 Side B
288F - Cable
Preparation - 50%
Splicing - 0%
144F Cable
Preparation - 50%
Splicing - 0%  

 

Update (27/08/2025 @ 15:29): 

 Civils - 90%
Link Cable 1
Preparation - 50%
Splicing - 50%
Link Cable 2
Preparation - 50%
Splicing - 50%

Side A:
288F - Cable
Preparation - 90%
Splicing - 50%
144F Cable
Preparation - 70%
Splicing - 0%  

 

Update (27/08/2025 @ 14:34):

 Civils - 90%
Link Cable 1
Preparation - 50%
Splicing - 50%
Link Cable 2
Preparation - 50%
Splicing - 50%

Side A
288F - Cable
Preparation - 80%
Splicing - 50%
144F Cable
Preparation - 10%
Splicing - 0%  

 

Update (27/08/2025 @ 13:47):

 Civils - 75%complete Link Cable 1:Preparation - 50%Splicing - 50%
Link Cable 2Preparation - 50%, Splicing - 50%
Side A:288F - Cable Preparation - 75% Splicing - 35%
144F Cable Preparation - 10%Splicing - 0%  

 

Update (27/08/2025 @ 10:48):

Civils: 75% complete. Link Cable 1: Preparation 50%, Splicing 50% 
Link Cable 2: Not yet started (0% prep, 0% splicing)
Side A: 288F Cable: Preparation 60%, Splicing 15%
144F Cable: Preparation 10%, Splicing 0%  

 

Update (27/08/2025 @ 10:48):

 Civils: 75% complete. Link Cable 1: Preparation 50%, Splicing 50%
Link Cable 2: Not yet started (0% prep, 0% splicing)
Side A: 288F Cable: Preparation 40%
144F Cable: Preparation 10%  

 

Update (27/08/2025 @ 09:45):

 Civils: 75% complete. Link Cable 1: Preparation 50%, Splicing 50%
Link Cable 2: Not yet started (0% prep, 0% splicing)
Side A: 288F Cable: Not yet started (0% prep, 0% splicing)
144F Cable: Preparation 10%, Splicing 0%  

 

Update (27/08/2025 @ 08:38):

 Technicians are on site repairs in progress.

 

Update (27/08/2025 @ 07:23):

 Technicians are on route to commence with repairs.

 

Update (26/08/2025 @ 19:17):

 Repairs on hold as we dependent on a 3rd contractor party completing their work before we can continueRepair will resume tomorrow morning . More updates to follow.

 

Update (26/08/2025 @ 18:30):

 Technicians are currently pulling the slack to the Manhole.Municipality is busy with repairing the ducts. . More updates to follow.

 

Update (26/08/2025 @ 17:09):

 Technicians have confirmed that the outage is due to municipality working on our route, in result they have damaged:

2 of our core cables
2 Link cables
4 distribution cables

Teams are onsite troubleshooting
 . More updates to follow.

 

 

 

#KwaNobuhleZone1 #Vumatel #Outage 

 


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