Vumatel is currently experiencing the following issue:
Start Date & Time: 26/05/2026 @ 08:23
Affected Area/s: Kuils River West
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (03/06/2026 10:50):
Vumatel confirmed that this outage was resolved on 01/06/2026 16:41. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (29/05/2026 @08:57):
Vumatel has advised that Splicing has started. First 5 splices done
Update (29/05/2026 @07:43):
Vumatel has advised that 288F cable has bee prepped . Splicing will start soon .
Update (29/05/2026 @00:49):
Vumatel has advised that Repairs deferred to tomorrow all prep work on the 288F cable is done splicing will commence tomorrow morning when the team gets to site
Update (28/05/2026 @23:32):
Vumatel Technicians are preparing the joints for splicing busy with the last 4 trays of prep work then splicing will commence
Update (28/05/2026 @22:30):
Vumatel Technicians are preparing the joints for splicing still busy with prep work for the 288F cable
Update (28/05/2026 @22:29):
Vumatel has advised that Splicing in progress 7 splices left on joint
Update (28/05/2026 @21:24):
Vumatel Technicians are preparing the joints for splicing techs are almost done with the prep work then splicing will commence
Update (28/05/2026 @20:09):
Vumatel Technicians are preparing the joints for splicing busy with prep work on the 288F cable
Update (28/05/2026 @19:38):
Vumatel Technicians are preparing the joints for splicing going to prep the joint for splicing
Update (28/05/2026 @18:15):
Vumatel Technicians are preparing the joints for splicing going to start with prep work on the 288F and retractornet for splicing still need to pull slack on the 48F cable
Update (28/05/2026 @17:06):
Vumatel Technicians are pulling slack on the 288 F there is enough slack to prep and splice we still need slack for the 48F
Update (28/05/2026 @15:56):
Vumatel Technicians are pulling slack still but they came right with the snag. They slack they are pulling is one manhole away from the break
Update (28/05/2026 @14:59):
Vumatel Technicians are pulling slack on the 288F cable ..they have hit a bit of a snag and are trying to rectify so we can pull slack from the problem area
Update (28/05/2026 @13:59):
Vumatel Technicians are pulling slack of the 288F cable from the street cabinet as there was no slack on the run except for the street cabinet manholes. This has taken time .
Update (28/05/2026 @10:57):
Vumatel Technicians are pulling slack
Update (28/05/2026 @10:02):
Vumatel Technicians are pulling slack. They are struggling to find a manhole to pull slack for the 288F cable.
Update (28/05/2026 @08:42):
Vumatel Technicians are pulling slack
Update (27/05/2026 @16:02):
Vumatel has advised that repairs be deferred to tomorrow
Update (27/05/2026 @13:04):
Vumatel Technicians are pulling slack
Update (27/05/2026 @12:05):
Vumatel Technicians have found the break to be due to vandalism. They cut a 288F cable, damaged a 48F cable and also the 24F retractonet cable. Techs are busy pulling slack for the fix.
Update (27/05/2026 @10:04)
Vumatel technicians are on site localising the fault
Update (27/05/2026 @08:45)
Vumatel technicians notified of possible outage
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