Evotel is currently experiencing the following issue:
Start Date & Time: 23/07/2026 @ 11:12
Affected Area/s: Kroondal, North West
Impact: Customers may experience no connectivity.
Evotel technicians are currently investigating. There is no ETR at the moment.
Update (23/07/2026 @ 16:49):
Evotel confirmed that this outage was resolved on 23/07/2026 @ 16:49. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (23/07/2026 @ 11:23):
Our technical team has confirmed that the network disruption was caused by a fibre cable that was accidentally damaged during maintenance work.
The civil works team is onsite carrying out the necessary repairs. Once completed, technicians will restore and test the affected section of the network to ensure stable connectivity.
Next update: 2PM
#Kroondal #NorthWest #Evotel #Outage
