Vumatel is currently experiencing the following issue:
Start Date & Time: 01/04/2025 @13:02
Affected Area/s: Klippoortjie AH; Parkhill Gardens
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update: 02/04/2025 @11:35
Vumatel confirmed that this outage was resolved on 02/04/2025 @11:35. Please restart your devices and contact our Support Team should you still experience connection issues
Update: 02/04/2025 05:54
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Associated tickets are being tested to ensure no further work is required
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Update: 02/04/2025 03:46
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We are following up with the fiber provider on the progress of the fault and will share progressive feedback as soon as possible.
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Update: 02/04/2025 01:03
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Problem: 10851536 GH261737 DJ - Done RT1 - 60% D1 - 10% Yellow cable- Still to prep. GH261738 RT - 70% DJ - 70% D1 - Still to prep Yellow cable - 20%
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Update: 01/04/2025 23:10
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Problem: 10851536 GH261737 DJ - 50% RT1 - 40% D1 - 10% Yellow cable- Still to prep. GH261738 RT - 50% DJ - 50% D1 - Still to prep Yellow cable - 20%
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Update: 01/04/2025 22:22
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Problem: 10851536 GH261737 DJ - 40% RT1 - 20% D1 - Prepping Yellow cable- Still to prep. GH261738 RT - 40% DJ - 40% D1 - Still to prep Yellow cable - 10%
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Update: 01/04/2025 20:14
Problem: 10851536 All green cables have been floated.
Update: 01/04/2025 18:59
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part of break Technicians have been dispatched ETA 04/02/2025 19:36:00'
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Update: 01/04/2025 13:58
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Technicians have been dispatched to localise fault.ETA 04/01/2025 15:00:00'
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Update: 01/04/2025 13:13
Technicians notified of possible outage
#KlippoortjieAH #ParkhillGardens #Vumatel #Outage
