King Shaka Estate

Link Layer is currently experiencing the following issue:

Start Date & Time: 11/12/2024 @10:26
Affected Area/s: King Shaka Estate
Impact: Customers may experience no connectivity.

Link Layer technicians are currently investigating. There is no ETR at the moment.

Update (17/12/2024 12:38):
Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.


Update (11/12/2024 @12:04):
Netstrean have logged a call with their upstream provider to investigate further


Update (11/12/2024 @11:37):
The team are onsite running the necessary tests, further updates will follow

Update (11/12/2024 @10:31):
Link layer team are currently enroute to the area, once investigations have been completed further information will be provided.

#KingShakaEstate #Vumatel #Outage