Cool Ideas has picked up the following suspected issue:
Start Date & Time: 18/10/2026 13:27
Fibre Provider/s: Purple Forest
Affected Area/s: Waterfall
Impact: Customers may experience no connectivity.
Cool Ideas and Purple Forest technicians are currently investigating. There is no ETR at the moment.
Update (18/10/2026 14:28):
The outage has been resolved on 18/10/2026 14:17. Please restart your devices and contact our Support Team should you still experience connection issues.
#Waterfall #PurpleForest #Outage
