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Khutsong Zone 1, Johannesburg - INC-000028370

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Vumatel is currently experiencing the following issue:

 

Start Date & Time: 07/01/2026 @ 16:47

Affected Area/s:Khutsong Zone 1, Johannesburg

Impact: Customers may experience no connectivity.

 

Vumatel technicians are currently investigating. There is no ETR at the moment.

 

Update (08/01/2026 @ 15:07):  

Vumatel confirmed that this outage was resolved on 08/01/2026 @ 15:07. Please restart your devices and contact our Support Team should you still experience connection issues. 

 

Update (08/01/2026 @14:03):

 Techs are on site preparing for repairs  

 

Update (08/01/2026 @ 12:19):

Technicians dispatched to the point of break  

 

Update (08/01/2026 @ 10:17):

 Vendor technicians are onsite localizing the fault. 

 

Update (08/01/2026 @ 08:21):

Vendor technicians have been dispatched to localise fault  

 

Update (08/01/2026 @ 01:31):

The incident has been placed on hold. The team will continue in the morning with repairs  

 

Update (07/01/2026 @ 21:53):

Teams will test at the vendor panel, as the link is failing at the SDC.  

 

Update (07/01/2026 @ 20:23):

Vumatel technicians are still localising the fault  

 

Update (07/01/2026 @ 18:26):  

 Vendor technicians are on site localizing the fault.  

 

Update (07/01/2026 @ 17:53):  

 Vendor technicians have been dispatched to site, ETA will be shared.  

 

#KhutsongZone1 #Johannesburg #Vumatel #Outage


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