Vumatel is currently experiencing the following issue:
Start Date & Time: 07/01/2026 @ 16:47
Affected Area/s:Khutsong Zone 1, Johannesburg
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (08/01/2026 @ 15:07):
Vumatel confirmed that this outage was resolved on 08/01/2026 @ 15:07. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (08/01/2026 @14:03):
Techs are on site preparing for repairs
Update (08/01/2026 @ 12:19):
Technicians dispatched to the point of break
Update (08/01/2026 @ 10:17):
Vendor technicians are onsite localizing the fault.
Update (08/01/2026 @ 08:21):
Vendor technicians have been dispatched to localise fault
Update (08/01/2026 @ 01:31):
The incident has been placed on hold. The team will continue in the morning with repairs
Update (07/01/2026 @ 21:53):
Teams will test at the vendor panel, as the link is failing at the SDC.
Update (07/01/2026 @ 20:23):
Vumatel technicians are still localising the fault
Update (07/01/2026 @ 18:26):
Vendor technicians are on site localizing the fault.
Update (07/01/2026 @ 17:53):
Vendor technicians have been dispatched to site, ETA will be shared.
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