Vumatel is currently experiencing the following issue:
Start Date & Time: 20/03/2026 @11:01
Affected Area/s: Khutsong Zone 1
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (21/03/2026 @ 03:47)
Vumatel Technicians restored services
Update (21/03/2026 @ 03:31)
Splicing has been completed. The remaining cases are being tested.
Update (21/03/2026 @ 02:34)
CIVILS:60%
PREPPING:70%
SPLICING:60%
Update (21/03/2026 @ 01:33)
CIVILS:40%
PREPPING:50%
SPLICING:40%
Update (21/03/2026 @ 00:06)
Civils:20%
Prepping:30%
Splicing:10%
Update (20/03/2026 @ 22:55)
The civil team has arrived on-site, planting new poles.
Update (20/03/2026 @ 21:41)
The civils team is en route to site with stock. ETA: 1 hour 15 minutes.
Update (20/03/2026 @ 20:52):
Vumatel technicians are currently pulling slack to implement a temporary fix.
Update (20/03/2026 @ 19:56):
Technicians will perform another resplice, while another team is en route to fetch the required stock.
Update (20/03/2026 @ 18:38):
Joint site meeting is being arranged with vendor to assess the extent of the damages and repair requirements.
Update (20/03/2026 @ 18:02):
Vumatel technicians are following up with the fibre provider on the progress of the fault and will share progressive feedback as soon as possible.
Update (20/03/2026 @ 16:53):
Four poles and the 48F cable have been cut. Vumatel teams are on site and assessing the extent of the damage and repair requirements.
Update (20/03/2026 @ 16:20):
Testing from the POP indicates that the backhaul cable is damaged at approximately 7.2 km along a 10 km route. Vumatel team is currently en route to locate and assess the physical damage.
Update (20/03/2026 @ 15:48):
Vumatel technicians are following up with the fibre provider on the progress of the fault and will share progressive feedback as soon as possible.
Update (20/03/2026 @14:42):
Vumatel vendor technicians are on site and actively working to localize the fault. Further updates will be shared as they become available
Update (20/03/2026 @13:29):
Vumatel are following up with the fiber provider on the progress of the fault and will share progressive feedback as soon as possible.
Update (20/03/2026 @12:39):
Vumatel vendor technicians ETA 30 mins to site
Update (20/03/2026 @12:03):
Vumatel vendor technicians have been dispatched to localize fault.
#KhutsongZone1 #Vumatel #Outage
