Vumatel is currently experiencing the following issue:
Start Date & Time: 14/01/2026 @ 20:03
Affected Area/s: Khutsong Zone 1
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (15/01/2026 @ 12:56):
Vumatel confirmed that this outage was resolved on 15/01/2026 @ 12:56. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (15/01/2026 @ 11:57):
Vumatel Technicians are now testing from Vuma POP . More updates to follow.
Update (15/01/2026 @ 10:55):
Vendor technicians have arrived onsite and commenced testing from Elise Nigidi Primary. Fault distance is 55.022 km, with an access distance of 0.22 km (Acc HHGH023203). . More updates to follow.
Update (15/01/2026 @ 09:51):
Vuma team has completed testing while vendor technicians have been dispatched to conduct further testing on side B. . More updates to follow.
Update (15/01/2026 @ 07:57):
Team will resume with repairs this morning.
Update (15/01/2026 @ 03:30):
Repairs on hold due to safety reasons.
Update (15/01/2026 @ 02:06):
Vumatel technicians are still investigating on-state.
Update (15/01/2026 @ 00:03):
Vendor technicians are currently onsite investigating.
Update (14/01/2026 @ 21:46):
A follow-up request has been sent to the vendor. Further updates will be shared as they become available
Update (14/01/2026 @ 20:40):
Vendor technicians have been dispatched to investigate.
#KhutsongZone1 #Vumatel #Outage
