Vumatel is currently experiencing the following issue:
Start Date & Time: 01/08/2025 @ 01:33
Affected Area/s: Khutsong Zone 1
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (01/08/2025 @ 19:37):
Vumatel confirmed that this outage was resolved on 01/08/2025 @ 19:37. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (01/08/2025 @ 19:12):
Repair in progress:Civils:85%, preparing:100%, Splicing:80% .More updates to follow.
Update (01/08/2025 @ 18:05):
Repair in progress: Civil work :70%, Preparing ca:50%, Splicing:50% . More updates to follow.
Update (01/08/2025 @14:55):
The civil team is currently on site continuing with pole installation
Update (01/08/2025 @13:27):
Civil team is busy on site planting poles
Update (01/08/2025 @12:26):
Teams are on site with the stock, awaiting civil team to arrive.
Update (01/08/2025 @11:19):
Technicians are on route to site with the stock.
Update (01/08/2025 @ 10:20):
Technicians are at the warehouse collecting stock.
Update (01/08/2025 @ 09:32):
Technicians have found the break. 4 Poles were cut and 48f cable damaged. Techs on route to collect stock.
Update (01/08/2025 @ 08:20):
Vendor technicians are onsite localizing the fault.
Update (01/08/2025 @ 04:17):
Vendor technicians ETA to site: 08h00.
#KhutsongZone1 #Vumatel #Outage
