Vumatel is currently experiencing the following issue:
Start Date & Time: 07/07/2025 @ 05:56
Affected Area/s: Khutsong Zone 1
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (08/07/2025 @ 06:58):
Vumatel confirmed that this outage was resolved on 08/07/2025 @ 01:21. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (07/07/2025 @ 14:37):
Teams are still busy stringing
Update (07/07/2025 @ 13:43):
Splicing done on the 1st joint, stringing in progress on the 2nd joint
Update (07/07/2025 @ 12:40):
Prepping on the 1st joint in progress
Update (07/07/2025 @ 11:47):
Technicians are prepping the first joint for splicing
Update (07/07/2025 @ 10:48):
Civil Team is busy planting a new pole.
Update (07/07/2025 @ 09:31):
Technicians are en route to the site with the required stock.
Update (07/07/2025 @ 07:15):
Technicians are enroute to collect required stock.
Update (07/07/2025 @ 07:15):
Technicians have been dispatched ETA 08:30
Update (07/07/2025 @ 06:57):
We are following up with the fiber provider on the progress of the fault and will share progressive feedback as soon as possible.
#KhutsongZone1 #Vumatel #Outage
