Vumatel is currently experiencing the following issue:
Start Date & Time: 08/05/2025 00:38
Affected Area/s: Khutsong Zone 1
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (09/05/2025 07:02):
Vumatel confirmed that this outage was resolved on 09/05/2025 06:33. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (08/05/2025 @ 14:40):
The vendor's technicians have outlined the scope of work, which includes splice cable replacement at the impacted manholes. Additional updates will be shared by 6:00 PM.
Update (08/05/2025 @ 12:52):
Vendor Technicians to Repair ducts and float replacement 72f cable,more updates to follow
Update (08/05/2025 @ 11:30):
Vendor Technicians have found a break on the route, more updates to follow
Update: 08/05/2025 09:23
Vendor Technicians are Testing from SDC khutsong
Update: 08/05/2025 08:16
Vendor Technicians are busy investigating on site progressive updates will be shared.
Update: 08/05/2025 06:13
Technicians are on site localising the fault
Update: 08/05/2025 05:49
Scheduled tech will be on site at 09:00am
Update: 08/05/2025 02:50
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On Schedule: Technicians have been dispatched, eta 05/08/2025 09:00:00
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Update: 08/05/2025 00:38
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DFA UPDATE :We investigated the link and observing port that facing client site testing down.
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#KhutsongZone1 #Vumatel #Outage
