Vumatel is currently experiencing the following issue:
Start Date & Time: 19/10/2026 @ 18:10
Affected Area/s: Khayelitsha - 8761
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Vumatel confirmed that this outage was resolved on 22/10/2026 15:58. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (22/10/2026 @ 11:55)
Technicians are attending to the services that remain down. Next update will be 16:00
Update (22/10/2026 @ 07:33)
Vumatel Technicians will continue working on the remaining services testing down this morning, next update will be provided at 12h00.
Update (21/10/2026 @ 21:47)
Repairs are currently on hold. Technicians will resume work tomorrow morning to investigate and resolve the remaining fallouts.
Update (21/10/2026 @ 21:19)
Vumatel Technicians are still working to restore services on the remaining fallouts. The next update will be provided at 23:00.
Update (21/10/2026 @19:20
Vumatel technicians are currently working to restore services on the remaining fallouts. The next update will be provided at 21:00.
Update (21/10/2026 @15:35
Splicing has been completed, and the Vumatel technicians are now working to restore services on the remaining fallouts. The next update will be provided at 19:00.
Update (21/10/2026 @14:35
Vumatel technicians are still busy with splicing work, which is now 95% complete.
Update (21/10/2026 @13:06
Splicing is currently in progress and is approximately 85%
Update (21/10/2026 @ 11:20
Splicing in progress,Splicing of KHZ02 feeder is now at 70%
Update (21/10/2026 @ 10:20)
Vumatel Technicians have resumed with repairs, splicing of KHZ02 feeder fibres now at 30%.
Update (21/10/2026 @ 08:15)
Kindly note that technicians will be attending to the remaining fallout cases. Restoration efforts may be delayed due to heavy rainfall in the area, next updated will be provided at 12h00
Update (21/10/2026 @ 06:27)
Vumatel Technicians will commence with the necessary repairs upon arrival onsite. Further updates will be provided as the work progresses.
Update (20/10/2026 @ 20:06)
Repairs on hold, Technicians will resume with fallout cases tomorrow.
Update (20/10/2026 @ 19:06)
Vumatel technicians are attending to fall out tickets
Update (20/10/2026 @ 17:32)
Splicing has been completed, and the links are currently being tested.
Update (20/10/2026 @ 15:19)
Splicing is now at 50%
Update (20/10/2026 @ 13:51)
First joint splicing is now at 40%
Update (20/10/2026 @ 12:15)
Vumatel Technicians restored services. Remaining cases are being tested.
Update (20/10/2026 @ 11:04)
Technicians are prepping the first 288 feeder to KHZ01 and KHZ02
Update (20/10/2026 @ 09:20):
Teams are onsite trenching and manhole planting.
Update (20/10/2026 @ 08:25):
Stock has been collected, techs are now on route to site.
Update (20/10/2026 @ 07:22):
Technicians are enroute to collect stock
Update (19/10/2026 @ 21:25):
Repairs on hold due to safety reasons.
Update (19/10/2026 @ 20:33):
Technicians discovered 7way duct damaged
Update (19/10/2026 @ 20:29):
Fibers are dissolved at 500m from the POP
Update (19/10/2026 @ 19:38):
Vumatel technician is onsite, Awaiting OTDR testing to identify the fault location.
#Khayelitsha#Vumatel#Outage
