Vumatel is currently experiencing the following issue:
Start Date & Time: 17/01/2025 10:02
Affected Area/s: Kevin Ridge Estate
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (24/01/2025 08:10):
Vumatel confirmed that this outage was resolved on 22/01/2025 22:20. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update: 22/01/2025 14:43
The fault has been escalated to the fibre providers senior manager
Update: 22/01/2025 14:30
Floating team are currently busy on site
Update: 22/01/2025 13:13
The wayleave has been acquired and teams have started prepping
Update: 22/01/2025 13:04
Wayleave is still outstanding with the counsel.
Update: 22/01/2025 10:37
Both parties are in communication with the counsel
Update: 22/01/2025 09:48
Feedback from DFA : We have dispatched the ANO again to reason
Update: 22/01/2025 08:26
Awaiting feedback regarding Wayleave approval.
Update: 21/01/2025 @12:38
|
Pending Wayleave approval- ANO will share update COB today
|
Update: 21/01/2025 @07:41
|
Progressive update has been requested
|
Update: 20/01/2025 08:19
Update from vendor awaiting wayleave to repair ducts/replace access cable
Update: 20/01/2025 08:08
ETA for vendor technicians to attend site 01/22/2025 12:36:00'
Update: 17/01/2025 21:06
|
Repairs deferred to tomorrow
|
Update: 17/01/2025 18:55
|
Floated has found the the ducts are blocked and a wayleave is required repairs will take place once this is granted
|
|
Update: 17/01/2025 11:56
ETA for Vendor technicians to be on site 13h:00
Update: 17/01/2025 10:02
Technicians notified of possible outage
#KevinRidgeEstate #Vumatel #Outage
