Kerkira

Update Saturday 21/12/2019 17:01
Please note that the services have been restored.
If you are still having an issue please contact our support.
support@coolideas.co.za
010 593 2665
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Update Saturday 21/12/2019 14:34
The technicians tested the link and received a disconnection.
They are busy cleaning out the losses.
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Update Thursday 19/12/2019 16:02
The Maintenance team have completed the major repairs, however some of the services have not restored as yet.
There are currently four teams working in co-ordination to resolve the remaining issues
Based on the above work in progress, an ETR is depended on the test result and measured point of disconnection however it will be communicated accordingly ASAP.
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Update Thursday 19/12/2019 12:54: The GS Maintenance team have been testing all the links reported down from Sandton to Rosebank in efforts to divert the links as temporary solutions to restore the client services much faster.
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Update Thursday 19/12/2019 12:20: The maintenance manager has notified us that the team on site is testing and re-splicing the links each, this is to avoid dropping more client links.
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Update Thursday 19/12/2019 10:50: DFA technicians are busy with the three last tube on the last cable, When they are done they gonna splice 36 cables
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Update Wednesday 18/12/2019 2:44: Please note that the backhaul Technicians are still onsite investigating.
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Please note there are technical difficulties currently being experienced at Kerkira.
Technicians have been notified to attend.