There was a problem loading the comments.

Kelvin - INC-000005550

Support Portal  »  Fibre  »  Viewing Article

  Print

Vumatel is currently experiencing the following issue:

Start Date & Time: 07/01/2025@ 11:00
Affected Area/s: Kelvin
Impact: Customers may experience no connectivity.

Vumatel technicians are currently investigating. There is no ETR at the moment.

 

Update (09/01/2025 07:40):

Vumatel confirmed that this outage was resolved on 08/01/2025 17:11. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.

 

 

Update: 07/01/2025 19:29

Remaining down services are being attended to

 

Update: 07/01/2025 19:28

Associated tickets are being tested to ensure no further work is required

 

Update: 07/01/2025 18:27

EM still installing 2nd MH

 

Update: 07/01/2025 17:04

EM installing 2nd MH first T1 - Splicing complete

 

Update: 07/01/2025 16:48

Repairs on hold due to adverse weather conditions

 

Update: 07/01/2025 15:16

Civils installing first MH

 

Update: 07/01/2025 14:24

Stock on route to site

 

Update: 07/01/2025 12:03

Technicians are on site localising the fault

 

#Kelvin #Vumatel #Outage

Share via

Related Articles

© Cool Ideas