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Kayamandi Phase 4 - INC-000025039

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Vumatel is currently experiencing the following issue:  

 

Start Date & Time: 10/10/2025 @11:21

Affected Area/s: Kayamandi Phase 4 

Impact: Customers may experience no connectivity. 

 

Vumatel technicians are currently investigating. There is no ETR at the moment. 

 

Update (15/10/2025 @ 13:48):

Vumatel confirmed that this outage was resolved on 14/10/2025 @ 20:39. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.

 

Update (11/10/2025 @ 10:24):

NEW='10/11/2025 14:10:00'. More updates to follow.

 

Update (11/10/2025 @ 09:47):

DFA circuits reportin down.Escalated to Vendor for resolution. More updates to follow.

 

Update (10/10/2025 @ 18:19):

Repairs deferred to tomorrow. More updates to follow.

 

Update (10/10/2025 @ 17:41):

Remaining down services are being attended to. More updates to follow.

 

Update (10/10/2025 @ 17:40):

Associated tickets are being tested to ensure no further work is required. More updates to follow.

 

Update 10/10/2025 @ 17:39):

cable break completed. More updates to follow.

 

Update (10/10/2025 @ 16:02):

Wh28305 DFA2 144F T2: prepping. More updates to follow.

 

Update (10/10/2025 @ 13:52):

Team is currently working on repairs.. More updates to follow.

 

Update (10/10/2025 @ 13:21):

Technicians have been dispatched to localise fault. More updates to follow.

 

#KayamandiPhase4 #Vumatel #Outage 


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