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Katlehong Zone 1 - INC-000023418

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Vumatel is currently experiencing the following issue:  

 

Start Date & Time: 10/09/2025 @ 15:07 

Affected Area: Katlehong Zone 1

Impact: Customers may experience no connectivity. 

 

Vumatel technicians are currently investigating. There is no ETR at the moment.

 

Update (12/09/2025 @14:40):

Vumatel confirmed that this outage was resolved on 12/09/2025 @14:40. Please restart your devices and contact our Support Team should you still experience connection issues. 

 

Update (12/09/2025 @13:34):

Technicians are still attending to the services that remain down next update will be at 6PM.  

 

Update (11/09/2025 @19:10):

Repairs are on hold. The area is not safe, technicians will resume the work tomorrow morning  

 

Update (11/09/2025 @17:18):

 The team is busy attending to remaining fallout  

 

Update (11/09/2025 @13:04):

Splicing work is still in progress. The next update will be shared at 15:00 

 

Update (11/09/2025 @12:03):

Team is busy splicing the 24f cable  

 

Update (11/09/2025 @ 10:55):

Technicians are continuing to work on the repairs. The next update will be provided at 12:00  

 

Update (11/09/2025 @ 09:50):

Technicians are still actively working on the repair work  

 

Update (11/09/2025 @ 08:13):

Technicians are onsite, currently working on repairs. Further updates will be provided  

 

Update (11/09/2025 @ 00:34):

Repairs on hold - teams will continue with repairs later this morning.  

 

Update (11/09/2025 @ 00:34):

Site A :4 tubes done 
Sits B: Splicing on tube 3.  

 

Update (10/09/2025 @ 21:48):

Technicians have started splicing.  

 

Update (10/09/2025 @ 20:32):

We are following up with technicians on the progress of the fault and will share progressive feedback as soon as possible.  

 

Update 10/09/2025 @ 18:31

 Technicians are preparing the joints for splicing  

 

Update 10/09/2025 @ 16:47

Stock has arrived on site and technicians are still auditing  

 

#KatlehongZone1 #Vumatel #Outage 


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