DNAtel is currently experiencing the following issue:
Start Date & Time: 04/09/2025 @ 17:44
Affected Area/s: Kamagugu & Valencia - Nelspruit
Impact: Customers may experience no connectivity.
DNAtel technicians are currently investigating. There is no ETR at the moment.
Update (04/09/2025 @ 20:08)
The new cables have been installed, and our splicing team is now starting with the splicing process. At this stage, no ETA is available. There is still a lot of work required before the link can be fully restored. Our teams are on site.
Update (04/09/2025 @ 18:45)
The Fibre teams are expected to complete the new cable installation within the next 3 hours. Once that is done, splicing will commence.
Update (04/09/2025 @ 17:59)
The team is onsite investigating & preparing for repairs.
Update (04/09/2025 @ 17:44):
We have identified the fault — the cable was completely severed. A new cable installation and full resplicing are required.
At this time, no ETA is available. Please note that this is a major repair and will take time to complete.
#Kamagugu #Valencia #Nelspruit#DNAtel #Outage
