Update : Fri 2020/04/17 14:04; SADV has confirmed that the below issue has been resolved.
If you are still experiencing issues with your connection, please be sure to log this with our Cool Support Desk on 010-593-2665 or log a ticket
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Metro Fibre currently experiencing the following outage: Date: Fri 2020/04/17 11:42
Area/s: Kalgaro
Impact: Customers in the area will experience intermittent to no connectivity. 
There is currently no ETR.