Vumatel is currently experiencing the following issue:
Start Date & Time: 05/03/2025 @ 22:00
Affected Area/s: Jukskei Park, Johannesburg
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (13/03/2025 14:48):
Vumatel confirmed that this outage was resolved on 11/03/2025 20:06. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update: 10/03/2025 19:19
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Repairs deferred to tomorrow, techs will go back first thing in the morning.
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Update: 10/03/2025 18:28
Remaining down services are being attended to
Update: 10/03/2025 16:34
Technicians are attending last high losses.
Update: 10/03/2025 11:46
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Technicians are conducting an audit from AG to POP to pinpoint the exact source of the losses and are nearly done.
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Update: 10/03/2025 09:24
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Technicians are attending to the services that remain down
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Update:06/03/2025 17:21
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The team is still in the process of coupling all the 7-way cables and 110 sleeves.
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Update:06/03/2025 14:04
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All cables labelled accordingly, we waiting for stock to get onsite to start floating and preparing all the 20 cables both sides. Once preping starts Team will update
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Update:06/03/2025 11:08
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Technicians to start to cut off all the cables (20 all identified) to pull them back, label them accordingly both side per cable float to be prepped and spliced both sides.... Will give the next update on our next step
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Update:06/03/2025 11:05
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Both AG1 AG 2 are entirely affected. There is 8x 144f link cable and 1x 288f that are off, we are slowly trying to expose our ducts as they're wrapped around with grass and some are unsafe, close to exposed power cables.
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Update:06/03/2025 10:23
Technicians are still on site localizing the fault
Update:06/03/2025 07:56
Technicians are on site localizing the fault
Update:05/03/2025 22:39
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Repairs deferred to tomorrow as technicians will investigate first thing in the morning.
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Update:05/03/2025 22:00
Technicians notified of possible outage
#JukskeiPark, #Johannesburg #Vumatel #Outage
Images of Damage:
