Update Vumatel has confirmed that the below issue has been resolved.
If you are still experiencing issues with your
connection, please be sure to log this with our Cool Support Desk on
010-593-2665 or log a ticket
here
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Update 28/01/2020 at 14:07: Technicians are still busy with repairs
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Update 28/01/2020 at 11:19: Technicians have started with repairs
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Update 28/01/2020 at 07:00: Technicians will continue with repairs in the morning
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Update 27/01/2020 at 17:30: Technicians will continue with repairs in the morning
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Update 27/01/2020 at 15:50: Technicians have localised the fault and and are evaluating the repair needed
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Vumatel is experiencing the following network incident:
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Network Incident Description:
| Confirmed fibre break
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Area/s Affected:
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Johannesburg North:
- Pritchard street
- Market Street
- Church Street
- Post Office Street
- Rose Street
- Christo Avenue
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Network Type Affected:
| Active Ethernet
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Current Resident Impact:
| Residents have no connectivity
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Current Network Incident Status:
| Technicians are on-site localising the fault
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