Coolideas is currently experiencing the following issue:
Start Date & Time: 16/07/2025 @ 20:30pm
Affected Area/s: Johannesburg <> Cape Town NLD
Impact:
Customers in Gauteng & KZN may experience slow connection & packet loss to services located in Cape Town and International destinations.
Customers in CPT may experience the same impact to Johannesburg destinations.
Cool Ideas technicians are currently investigating. There is no ETR at the moment.
Update:26/07/2025 @ 22:30pm
The issue has been confirmed to be resolved.
Update:26/07/2025 @ 22:09pm:
Impact has been mitigated. Techs are monitoring for stability.
#JHB<>CPT_NLD #Coolideas#Outage
