Update 18/08/2021 13:22: The below issue has been resolved.
If you are still experiencing issues with your
connection, please be sure to log this with our Cool Support Desk on
010-593-2665 or log a ticket
here
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Cool Ideas has picked up the following unconfirmed issue:
Date: 18/08/2021 12:37
Suspected area/s affected: Johannesburg
Fibre Networks affected: Vumatel trenched, Vumatel Aerial
Suspect Impact: Customers on the above Fibre lines in the above areas will experience no/slow/intermittent connectivity.
Vumatel network engineers are currently investigating.
There currently no ETR.
