Cool Ideas picked up an issue that affected your FNO.
Start Date & Time: 02/07/2025 @ 19:35pm
Affected Area/s: Johannesburg
Impact: Customers may experience no/intermittent /slow connectivity and packet loss.
Update (03/07/2025 @ 06:40am):
Cool Ideas confirmed that this outage was resolved. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Coolideas technicians are currently investigating. There is no ETR at the moment.
